Microsoft Outlook — Mailbox Management & Productivity
This training will first teach you how to optimize your organization through the use of rules, categories, and search folders. You will then cover shared calendar management, efficient meeting scheduling, and setting up delegation. The program also covers creating response templates and building professional signatures. You will discover priority management best practices to adopt the Inbox Zero method. Finally, the session addresses security issues, including risk awareness and protecting your communications.
Objectives
Optimize mailbox organization using rules, categories, and search folders. Manage shared calendars and schedule meetings efficiently. Set up delegation to share mailbox and calendar access with colleagues. Create reusable response templates for recurring messages. Design professional email signatures consistent with your organization's branding. Apply priority management best practices to reach and maintain Inbox Zero. Recognize common email security risks (phishing, malicious attachments, spoofing). Protect your communications using Outlook's built-in security features.
Target audience
Professionals, managers, assistants, and any user who wants to regain control of their inbox, work more efficiently, and communicate securely in a professional environment.
Prerequisites
Basic familiarity with Microsoft Outlook (sending and receiving emails, using a calendar). No advanced technical knowledge required.
Instructors
Original Name
Updated bio.
Upcoming sessions
No session scheduled yet. Contact us to hear about the next cohort.
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